Ordering Procedure
- Payment is by Credit Card or Paypal account through PayPal's payment gateway, giving ease and security.
- Prices include Regular Parcel Post within Australia only. If you require something different, please email also please note if ordering from overseas, email for postage cost as we can deliver to you.
- Allow 10 working days for orders to arrive.
- All prices are in Australian dollars.
- If you require over night express delivery, If under 500g add $10 extra, if over 500g add $15 extra onto your total.
Returns Policy
It is important to realise that many of our products are hand made. Therefore there will be variations is size and colour of the same product and certain blemishes may be found. We will not offer refunds and exchanges based on these imperfections.
We do not refund or exchange goods that have been incorrectly ordered. Once goods leave our hands, they are yours.
We may offer a replacement item under certain circumstances at our discretion.
Disclaimer
While every effort is made to make the information on this website accurate, we reserve the right to override any inaccuracies that may occur, whether they be in description, price or weights.
This site is not for wholesale purchases and we reserve the right to limit sales of any one item.
Privacy Policy
We only collect personal information to enable us to dispatch your order. Your personal details are not stored in a database and since Credit Card payments are processed through PayPal we don't have your card details.
Copyright
All patterns sold separately, in kits and in books are copyright with the following conditions:
- No portion of this pattern is to be copied
- This pattern is not to be taught by anyone other than the designer
- You may sell 20 dolls per year from this pattern
- Dolls are not to be mass produced, made by employees or made in commercial quantities
- Mass production of slightly altered designs derived from this pattern are also strictly prohibited
- Each doll sold is to be clearly labelled with the name of the designer and the maker